About Me
My father was a small business owner that worked tirelessly for not only our family, but for his customers and his employees. I learned a great deal from my father including such gems like "anticipate the next need and not just the current need", as well "find something no one else is doing, and do it well". While my father had as many quotes as there were hours in the day, the one that stands out the most was "if you aren't helping, you are hurting". Unfortunately my father passed away several years ago, but those qualities have been how I approach each and every single day. My name is David Ward and I started my career working on the Alyeska Pipeline in Alaska. While I wasn't working on an oil rig, or conducting down hole drilling, I was ensuring that the businesses that supported those functions, had the proper technology solutions needed to help them run more efficiently. In 1998 my family moved south to North Carolina to experience four seasons. Upon moving to NC, I entered the world of Financial Services, specifically Wealth Management. I have managed everything from Contact Center Strategy and solutions for a Fortune 50 company, to Product Management teams supporting Contact Centers(Desktop and Telephony), Content Management & Delivery as well as User Interface Design - all focused on delivering exceptional value to my partners, and their customers. My teams were often recognized for their achievements across the enterprise they supported. While I take great pride in my work, I realize that this is a team sport, and I wouldn't be where I am today without looking at all of us as equal members. I truly value all of the relationships and subsequent successes we've built over the years together and look forward to earning the opportunity to add even more!
What Makes Us Unique
Unlike other consulting firms that only have their most senior members engaged up until the point of Sales each and every member of our team has decades of successful and relevant experience needed from start to finish. We take pride in offering concierge level services to our customers, with high morals, and high integrity. You will understand upfront, what we plan to deliver, along with what that delivery will cost. - complete TRANSPARENCY.
We not only understand, but appreciate that business owners and technology professionals do NOT speak the same language. The business owners know the outcome they need to achieve, but do not necessarily know what technology they need to help them achieve that goal. Technologist understand how to develop different platforms, but don't have the same focus on ensuring the product being delivered provides the business outcome needed. Linking these two very important pieces together, is easier said than done. Businesses are good at running their business and caring for their customers, and often don't have the time (or expertise) to understand what technologies exist in the market place, nor how to design or implement them. That is where we are here to help.
If upon meeting we don't feel we have the expertise to fulfill your needs, we will not only be upfront about this, but we will also, find you an A+ company for you to partner with, FREE OF CHARGE. If you would you like us to be your "Technology Advocate" for other engagements, we would also be delighted to do so!
Reach out to us today for a FREE 30 minute consultation!